Shipping & Returns
All orders will be shipped within 48 hours of purchase via UPS ground (1 - 5 business day delivery). Triple-check that the address you list is the correct one, as we are not able to change the shipping location.
We do offer free local delivery and pick up! If you choose this option at checkout, and we hope you do because we'd love to see you, we'll reach out to you directly with more information about our showroom.
Customers will receive a tracking number and are responsible for tracking the item to its final destination. Portland Consignment is not responsible for missing packages if the carrier has provided delivery confirmation to the listed shipping address. If you believe your package is lost, please let us know immediately so we can provide instructions on how to process a claim with UPS.
If you'd like to pick up your order, let us know. We'd love to see you!
At this time, we are not accepting returns or exchanges on any purchases. Please keep this in mind when buying from Portland Consignment. If you have any questions or concerns, please reach out to us.
All items posted are pre-owned. Unless an item is described as 'Brand New', products may show wear. Please look closely at the photos prior to purchasing. If a flaw is apparent in a photograph but not listed in the description, it is not considered a misrepresentation.
We guarantee authenticity on all of our products. If you're concerned about an item's authenticity, please reach out to us immediately.